Terms & Conditions
Introduction
By accessing or using the Elite Concierge website and our
services, you agree to be bound by these Terms & Conditions
("Terms"). If you do not agree with these Terms, you may not
use our website or services. These Terms apply to all
visitors, users, and others who access or use the Service.
Services
Elite Concierge provides personal concierge services,
including travel planning, event booking, and daily errands.
We act as an intermediary between clients and service
providers and are not a party to any contractual agreements
between users.
Appointments and Cancellations
To schedule an appointment, please contact us via our website
or email. We require at least 24 hours' notice for any
cancellations or rescheduling. Failure to provide adequate
notice may result in a cancellation fee.
Payment Terms
Payment for our services is due upon completion of the work,
unless otherwise agreed upon in writing. We accept various
forms of payment, including credit cards and electronic
transfers. All payments are processed securely, and any
payment information provided is handled with strict
confidentiality.
Client Responsibilities
To ensure the success of our organizing services, we request
that clients:
- Provide accurate information about their needs and preferences.
- Grant access to the necessary areas of their home.
- Communicate any specific requirements or concerns in advance.
Privacy and Confidentiality
Elite Concierge is committed to protecting your privacy. Any personal information you provide to us will be handled in accordance with our Privacy Policy. We will not disclose your information to third parties without your consent, except as required by law.
Subscriptions
By subscribing to our services, you agree to pay the applicable subscription fees and any applicable taxes. Subscription plans will automatically renew at the end of their respective terms unless canceled in accordance with our cancellation policy. You may cancel your subscription at any time through your account settings.
Intellectual Property
All content on the Elite Concierge website, including text, graphics, logos, and images, is the property of Elite Concierge and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written permission.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any disputes arising from these terms or the use of our services shall be resolved in the courts of Ontario.
Payment and Fees
Clients are required to pay for services through our secure payment system. Payments will be processed according to the terms agreed upon by the client and Elite Concierge. Elite Concierge may charge a service fee for facilitating transactions between clients and service providers.
Contact Us
If you have any questions or concerns regarding these Terms & Conditions, please contact us